Privacy Policy

1. Services Offered:

RAWNN SIGNATURE COLLECTIONS (“Company”, “we”, “us” and “our”) respects the privacy of its users accessing its website at www.rawnn.com (“Website”). For the purposes of this privacy policy (“Privacy Policy”) and wherever the context so requires “you”, “your”, “yourself”, “user” shall mean any natural or legal person who accesses or uses the Website (including but not limited to customers, employees, service providers, vendors, suppliers and manufacturers) and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity.

The company has issued this Privacy Policy to acquaint you with,

• The nature of data or information you share with or provide to the company and which the company collects from you,
• The reasons for collecting such data or information from you,
• The company's information security procedures and policies, and
• The company's stance on sharing or transferring your data or information with third parties.

The company has implemented this Privacy Policy, adhering to the requirements of relevant laws, to apprise you of the information we gather from you via the Website, our methods of collection, potential uses, and the measures we employ to safeguard it.

Terms and phrases capitalized in this Privacy Policy but not defined herein, yet defined in the Information Technology Act 2000 ("IT Act") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), shall carry the meanings ascribed to them therein.

Please be aware that the term Personal Information encompasses Sensitive Personal Data or Information ("SPDI"), as applicable and/or required by the IT Act and the SPDI Rules.

2. Collection of information:

The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.

Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

• Your user name along with your password;
• Your name;
• Your address;
• Your telephone number;
• Your e-mail address or other contact formation;
• Information regarding your transactions on the Website, (including sales or purchase history);
• Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password; Internet protocol address;
• Any other Information that you provide during your registration process, if any, on the Website; or
• [Identification code of your communication device which you use to access the Website or otherwise deal with Company],

Personal Information may be gathered through various means, such as when you utilize specific services provided on the Website. These instances comprise, but are not restricted to, online purchases, participation in surveys or contests, contacting the Company's customer service via phone, email, or other means, or posting user reviews on items accessible on the Website.

We might obtain Personal Information concerning you from external sources, including social media platforms, commercially accessible outlets, and business partners. If you log into the Website via a social media platform or link a service on the Website to a social media platform, the data we gather may encompass your user name linked with that social media platform, any data or material the social media platform has the authority to share with us (such as your profile picture, email address, or friends list), and any information you have publicly disclosed in connection with that social media platform. By accessing the Website or engaging with the Company through social media platforms, or by linking any Website to social media platforms, you are granting Company permission to collect, retain, store, and utilize such data and content in accordance with this Privacy Policy.

You assert that the Personal Information you furnish to us on occasion is, and will remain, accurate, current, and up-to-date, and that you possess all the necessary rights, permissions, and consents to furnish such information. Your provision of the data/information and the subsequent storage, collection, utilization, transfer, access, or processing of said information by the Company shall not contravene any third-party agreements, laws, judgments, orders, or decrees.

Non personal information:

Companies might gather information, distinct from Personal Information, from you while you browse and/or utilize the Website. Such data could be retained in server logs. This Non-Personal Information does not facilitate the Company in personally identifying you. It may encompass:

• Your geographic location;
• details of your telecom service provider or internet service provider;
• the type of browser (internet explorer, firefox, opera, google chrome etc.);
• The operating system of your system, device and the Website you last visited before visiting the Website;
• The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such through the use of cookies.

4. Purpose and usage of personal information:

The Company does not disclose, transfer, trade, rent or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same.

The information you provide is utilized exclusively for the following purposes:

• Facilitating your utilization of the Website.
• Addressing your inquiries, concerns, or requests for information about our various services.
• Furnishing you with details regarding the Company's services/products and disseminating information, materials, and offers.
• Sending crucial updates concerning the Website, modifications to the Company's terms of service, policies, and other pertinent information.
• Dispatching surveys and marketing communications that the Company believes may be of interest to you.
• Customizing your browsing experience on our Website.
• Fulfilling your purchases, including processing payments, communicating with you regarding your transactions, and providing related customer support.
• Managing product downloads.
• Conducting internal assessments and data analyses to enhance the Website's functionality.
• Improving the services, content, and advertising displayed on the Website.
• Complying with legal obligations and disclosures as mandated by the laws of India.
• Safeguarding the integrity of the Website.
• Engaging in employment-related functions such as payroll management and attendance recording.
• Effecting payments to service providers, vendors, suppliers, and manufacturers.

Your information will be maintained with the utmost confidentiality and in accordance with the provisions delineated herein.

3. Purpose and usage of personal information:

Advertising:

The Company employes certain third parties to manage a limited array of advertisements on our Website and portals. Throughout this process, none of your Personal Information is divulged. However, aggregate profile data, such as user community demographics, may be utilized in advertising selection to ensure its relevance to the user. Certain banner ads may contain an embedded pixel, which, while not linked to a cookie or other personal profile information, may return session connection data enabling advertisers to ascertain the number of individual users who have clicked on the ad banner. We refrain from disclosing your Personal Information to third parties for their marketing and advertising objectives.

Links to other third party sites:

The Website may offer third-party information and links to external websites that are neither affiliates nor operated or supervised by the Company, including but not limited to payment gateways or social networking platforms. The Company bears no responsibility for any form of transmission received by you from any third-party website, and therefore makes no assertions regarding the privacy practices or other policies of such external websites. The Company neither controls nor guarantees the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages, or other materials available on such websites. Any user information provided by you to such third-party websites shall be governed by the privacy policies of those websites. It is advisable that you review the privacy policy of such websites before using them.

Disclosure of personal information:

• We reserve the right to disclose your Personal Information as required by law, regulation, legal obligations, or court orders, including requests from law enforcement, governmental agencies, judicial, quasi-judicial, or other statutory or constitutional authorities. Additionally, we may disclose your Personal Information to establish or exercise our legal rights or defend against legal claims.
• Furthermore, your Personal Information may be disclosed to law enforcement agencies, third-party rights holders, or other entities in good faith when such disclosure is reasonably necessary to enforce our terms or Privacy Policy, respond to claims of third-party rights infringement, or protect the rights, property, or personal safety of our users or the general public.
• In addition, we may share your Personal Information with our service providers and third parties as necessary or appropriate for the management of your employment, processing payroll and other compensations, administering employee benefits, monitoring attendance, etc.

5. Security practices and procedures:

• The Company considers the security of your Information paramount. We implement reasonable security measures, at least those mandated by applicable laws, to safeguard and protect your Information. By providing us with your Information, you acknowledge the inherent security risks and agree not to hold us liable for any security breaches or Information disclosures unless we have acted with gross negligence or willful misconduct.
• We may engage third parties (both within and outside India) to store your Information. These third parties may have their own security protocols to protect your information or data. We will, on a commercially reasonable basis, require such third parties to adopt reasonable security standards to safeguard your information/data.
• Notwithstanding anything in this Privacy Policy or elsewhere, we shall not be liable for any loss, damage, or misuse of your Information attributable to a Force Majeure Event. A "Force Majeure Event" includes events beyond our reasonable control, such as sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, riots, war, government actions, computer hacking, unauthorized access to computer data, computer crashes, security breaches, encryption breaches, etc.
• In the event of any breach of your Personal Information, the Company will promptly notify you by email or fax and take appropriate actions in compliance with applicable laws.

6. Miscellaneous:

User rights and discretion:

• All Personal Information provided to the Company by you has been voluntarily provided. You have the right to withdraw your consent or request changes or corrections to any information (that cannot be modified by logging into your account/profile with the Company) at any time by sending a written request via email to support@rawnn.com, as per the terms of this Privacy Policy (please refer to below for more details). Please note that the withdrawal of consent will not apply retrospectively and will only be effective prospectively. If you choose not to provide your Personal Information or withdraw your consent for its usage after providing it, the Company reserves the right to discontinue the services for which the said Information was sought.
• You can regularly review, modify, add, correct, or update your Personal Information. When you make updates, the Company will maintain a copy of the previous version for its records. However, we do not guarantee the authenticity of the Personal Information provided by you.
• You may request deletion of your personal information by contacting the Company as per the provisions outlined below of this Privacy Policy. We will verify such requests before taking action. Please include "Delete my information" in the subject line along with necessary details to process the request. However, we reserve the right to retain your personal information in accordance with this Privacy Policy to the extent permitted by applicable laws. Subsequently, once the purpose for which your Personal Information was collected or could be lawfully used is fulfilled, we will either delete or de-identify it to ensure anonymity and prevent association with your identity. We may retain archived information to prevent, investigate, or identify possible wrongdoing related to the goods and/or services provided by us and to comply with legal obligations. Additionally, we may retain your data in anonymized form for analytical and research purposes to the extent permitted by applicable laws.
• If preferred, the Company may send direct advertisement mailers to you at the provided address. You have the option to opt-out of these mailers by clicking the unsubscribe link attached to the email.
• You may request deletion of your personal information by contacting the Company via email at support@rawnn.com. We will verify such requests before taking action. Please include "Delete my information" in the subject line along with necessary details to process the request. However, we reserve the right to retain your Personal Information in accordance with this Privacy Policy to the extent permitted by applicable laws. Once the purpose for which your Personal Information was collected or could be lawfully used is fulfilled, we will either delete or de-identify it to ensure anonymity and prevent association with your identity. We may retain archived information to prevent, investigate, or identify possible wrongdoing related to the goods and/or services provided by us and to comply with legal obligations. Additionally, we may retain your data in anonymized form for analytical and research purposes to the extent permitted by applicable laws.

Important disclaimer:

While the Company ensures complete security and confidentiality of your Personal Information, we advise caution when sharing your Personal Information with any third party purporting to be associated with the Company via separate emails/phone calls, etc. The Company hereby disclaims any and all liabilities arising from claims resulting from your own negligence or willful misconduct, and the Company bears no responsibility in such instances.

Change in privacy policy:

We reserve the right to periodically amend/update this Privacy Policy. When we make amendments/updates, we will revise the date above accordingly. We recommend that you routinely review this Privacy Policy to stay informed about any changes. Your continued use of the Website or provision of data/information thereafter will signify your unconditional acceptance of these updates to the Privacy Policy.

Change in constitution:

We and our affiliates reserve the right to disclose or transfer some or all of your Personal Information to another business entity in the event of a merger, acquisition, reorganization, amalgamation, or restructuring involving our company (or our assets). In such transactions, the other business entity (or the new combined entity) will be obligated to adhere to this Privacy Policy regarding your Personal Information.

Further acknowledgements:

You acknowledge and agree that this Privacy Policy: