Return and Exchange Policy

• We offer hassle-free returns and exchanges within 7 days from the date of delivery, with an additional 5-7 days for the returned product(s) to reach us.
• Please return your product(s) in the same condition as they were shipped. If the products are returned in poor condition or have clearly been worn, a refund will not be provided.
• Kindly allow 7 days for the return to be processed and the amount to be reflected in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.
• Shipping charges are non-refundable.
• You can get in touch with us about any issues through our customer support portal by sending a direct message on our Instagram account @rawnn.com_ or by chatting with us on WhatsApp: +91 8618797715. We are available Monday-Sunday between 10 am to 7 pm. All pending queries will be resolved on priority the next day.
• Cancellations will only be possible if the order has not been dispatched from our warehouse.